How Pacific Aerial Works closed 40% more deals after moving to Dronrly.

Before Dronrly

Pacific Aerial's client experience was held together with duct tape. Leads came in through a Squarespace form that emailed Marcus. Jobs lived in a spreadsheet. Footage delivery was a chain of expiring Dropbox links. Invoices were a separate PayPal tab. Nothing was branded. Nothing reconciled automatically.

"We'd close a deal, then spend an hour just figuring out where we left off," Marcus says. "Every client interaction was its own scavenger hunt."

The switch

Marcus tried Dronrly on a Tuesday. By Friday he had imported 32 clients, configured his logo and accent color, and sent his first branded invoice through the new portal. The core decision for him was simple: everything a client needed — the proposal, the schedule, the deliverables, the invoice — was behind one link instead of seven.

"The first time a client logged in and said 'oh, this is nice' I knew it was over for Dropbox."

Outcomes in 90 days

• Close rate on inbound leads rose from 28% to 39%.
• Average time from request to quote dropped from 38 hours to under 6.
• Days-sales-outstanding on invoices fell by 11 days once clients could pay with one click.
• Team onboarding time for a new pilot went from three weeks to one.

What's next

Pacific Aerial is now piloting the Max plan to add a second crew in Seattle. "We're not changing how we sell," Marcus says. "We're just finally doing it at the pace the market actually wants."

"Our close rate is up 40% since we switched. Clients finally trust the process."
— Marcus Reyes, Owner, Pacific Aerial Works